A connection error often points to the provider URL, credentials or network access.
Steps for Windows
- Confirm the storage service is reachable outside Duplicacy.
- Review endpoint, bucket or path and any regional settings.
- Check scoped access credentials without pasting secrets into logs.
- Reconnect and test with a small sample.
How to verify the result
A restore from the destination works after reconnecting.
Repeated credential attempts can trigger provider limits or security alerts.
Why this matters
The practical goal is a recoverable Duplicacy revision, not just a successful-looking progress indicator. Keep your source, backup destination, Backup ID and necessary credentials documented. If this workflow changes your retention or storage configuration, verify a restore before applying it to important data.
Frequently asked questions
- How do I troubleshoot a storage connection?
- A connection error often points to the provider URL, credentials or network access.
- How can I confirm this worked?
- A restore from the destination works after reconnecting.
- What should I avoid?
- Repeated credential attempts can trigger provider limits or security alerts.
Primary documentation: Duplicacy Web Edition User Guide · Developer download · Last source review: November 2, 2026. This is an independent editorial checklist, not a claim of hands-on testing.
Set up your Windows backup
Choose the right edition, verify the installer, then test a restore.